Terms & Conditions

With your registration at Frisbi (hereinafter called Licensee) you declare that you agree with the general Terms and Conditions (hereinafter called T&C) listed here. If you do not accept these you must abandon the registration. People who are under 18 years of age are not allowed access to Frisbi products.

1. Validity

1.1. The T&C below apply for business dealings between the Licensee and the customer. Any differing regulations, changes or additions, in particular customer conditions, which conflict with the T&C are only valid if the Licensee has declared his agreement to this in writing.

1.2. In the context of any existing business relationship the T&C are valid even if this was not indicated in an individual business transaction.

2. Condition

2.1. The customer declares to the Licensee that he/she has reached the age of 18. The Licensee is entitled to check the customer’s personal details. The customer therefore guarantees to provide a copy of his/her identity card at the Licensee’s request.

2.2. The agreement will apply as concluded as soon as the customer has completely and correctly carried out the registration process on the internet site and completed it by logging on for the first time.

3. Scope of Services

3.1. Prices
The prices stated are understood as being inclusive of 7.6% VAT. The prices at the time of order apply. Price changes and errors are excepted. Orders are binding and cannot be cancelled. The supplier reserves the right to decline orders at any time.

3.2. Delivery
Orders are dispatched from Monday to Friday. If the order is placed on a Sunday or Public Holiday, delivery will be made on the following working day. Orders which are received before 16.00 hours will be processed on the same day and sent by A-Post. The supplier accepts no guarantee for late deliveries. With a delay in delivery the rental term will be extended by the corresponding number of days. The customer must inform the supplier of any such delays immediately.

3.3. Damage/Loss
The rented media must be used with the utmost care. The hirer has unrestricted liability for any damage or losses. These must be notified immediately. The customer bears the risk of any fault by the Swiss postal service. Replacement costs of CHF 40.00 will be charged for each lost or damaged media item.

3.4. Loan Term Single Rental
The customer accepts the loan term of 7 days and is obliged to send the rented media item back 7 days after receipt of the delivery at the latest (the date of the postmark applies). If media are not returned punctually the rental contract will be automatically extended for a further 7 days.

3.5 Payment
Payment is done on invoice (payment order). The payment term is 30 days. Any invoice queries must be made within the payment deadline. The supplier reserves the right to request advance payment for orders.

3.6. Payment Arrears
Potential reminder fees are CHF 10.00 per reminder. After unsuccessful reminders the case will be handed over to the "Intrum Justitia" debt collection agency. In the event of case transfer we will charge a lump-sum of CHF 200.00 for the handling costs.

3.7. Copyright
The supplier is an authorised renter and a contract partner of SUISA. Delivery is restricted to Switzerland and the principality of Lichtenstein. All entertainment items remain the property of the supplier. In addition, the items are intended exclusively for private use and may not be used for commercial application. Duplication (even in part), rental, loans and public performances are not allowed.

3.8. Subscription Cancellation
The subscription can be cancelled online at any time in your personal user area. Cancellation must be registered with the Licensee at the latest five days before expiry of the current invoicing period, as otherwise the agreement will run for another invoicing period.

4. Data Use and Transfer

4.1. To carry out the services offered the Licensee requires various data from the customer. The customer agrees to the use of personal data which is incidental to the taking up of the Licensee’s services and necessary for their execution.

4.2. The customer declares that he/she implicitly agrees that their personal data can be stored and assessed electronically by the Licensee. In the context of the definition of purpose of the usage contract the Licensee is entitled to process and/or have processed by third parties the personal-related data entrusted to him in compliance with the data protection declaration.

5. Licensee Responsibility

5.1. The Licensee refuses any liability for damages where these damages can be linked with the service in a financial, factual or other type of way.

5.2. The Licensee does not guarantee standard operation all of the time or uninterrupted usability or availability of the service. Furthermore the Licensee is not liable for unauthorised obtaining of knowledge of customer personal data by third parties (e. g. through unauthorised access to the data bank by hackers).